FAQ - FREQUENTLY ASKED QUESTIONS
Sistie/Sistie2ND always has a 30-day exchange and return right, valid from the time you received your goods.
In relation to the exchange of goods, see more in-depth under 'Return'
In Holland, Germany, Sweden, Belgium, France, Italy and Spain, shipping is free with GLS package shop for purchases over EUR 99.
If the purchase is under EUR 99, see shipping costs for each Country here:
You can pay with
Paypal
Dankort
Visa card
Eurocard
Visa electron
Klarna
You must send the defective item back to us. Fill in the enclosed return slip and send the defective item back in the original box securely wrapped. Upon receipt of the item, we will assess the defect and exchange it for another similar item, if it is still in stock.
We point out that no guarantee is given on stones on hair accessories.
Of course you can.
You can cancel your purchase up to 30 days from receipt. This means that you can send your order back if you have not used it. The order must be sent back in the original box and sent securely wrapped.
If you have used a discount code, you will only be refunded the amount you paid and not the original price of the product before the discount code was applied.
If you have purchased during a campaign such as 3for2 or a gift set, the entire order must be returned if you want a refund.
- If you return a product in a gift set, you will not be refunded 50% of the amount.
- If there is a free gift, you have to send the free gift back as well.
Sistie2nd:
These pieces of jewelery are made from recycled stainless steel with 18k gold plating
kt. gold and treated with a PVD coating. This coating is extremely durable
and withstands sweat, water, moisture and perfume.
Be careful not to scratch the jewelry.
Sistie:
These pieces of jewelry are made of genuine recycled sterling silver 925 with 18 kt gold plating and real rhodium on silver jewellery.
When you are not using your jewelry, store it in small plastic bags. Always take
your jewelery off when washing hands, bathing, swimming, sports and cleaning. Sleep
don't wear jewelry and make sure to apply hairspray and creams before you go
your jewelry on.
Real sterling silver
925 and gold-plated sterling silver are metals that must be regularly cleaned to
stay beautiful.
Polish your sterling silver jewelery with a soft cloth or put the jewelery in soapy water. That
It is important that the jewelery dries completely before you put it in an airtight bag.
If your silver jewelry is oxidized, you can remedy this by using
"silver dip," which can be bought in grocery stores.
See under Jewelry Care
model = 51
Medium = 53
Large = 55
How to find your ring size:
Ring size guide
We use many materials in our production and distribution, but make an effort to choose the best ones for the environment.
Sistie : jewelry is made from genuine 100% recycled sterling silver 925
Sistie 2ND : jewelery is made from 100% recycled stainless steel
Boxes and shipping material : These are made by FSC which stands for Forest Stewardship Council and is an international non-profit labeling scheme.
The FSC label is a guarantee for wood and paper that you can buy with a clear conscience. meets the requirements set for the environment and sustainability in the production of the raw materials we use in our production of boxes and packaging. All our jewelery boxes are FSC certified.
When purchasing at sistieshop.com, your personal information will only be used to complete your order.
We do not pass on your information to other outsiders. All payments are made with PBS and are SSL secured.
Sistie/Sistie2ND
Slotsgade 65 B1
3400 Hillerød
Denmark
Tel: +45 4826 1650
hello@sistie.dk
Mon - Fri 8:30 - 15:30
CVR: DK31373719